Wednesday, 7 July 2010

Drive Through ATM Procedures

Please note that Banks are installing new "Drive-through" teller machines. Customers will be able to withdraw cash without leaving their vehicles. To enable customers to use this new facility the following procedures have been drawn up.

MALE PROCEDURE

* 1 Drive up to the cash machine.

* 2 Put down your car window.

* 3 Insert card into machine and enter PIN.

* 4 Enter amount of cash required and withdraw.

* 5 Retrieve card, cash and receipt.

* 6 Put window up.

* 7 Drive off.


FEMALE PROCEDURE

* 1 Drive up to cash machine.

* 2 Reverse back the required amount to align car window to machine.

* 3 Set parking Brake, Put the window down.

* 4 Find handbag, remove all contents onto passenger seat to locate card.

* 5 Turn the radio down.

* 6 Attempt to insert card into machine.

* 7 Attempt to insert card into machine.

* 8 Open car door to allow easier access to machine due to its excessive distance from the car.

* 9 Insert card.

* 10 Re-insert card the right side up

* 11 Dig through handbag to find diary with your PIN written on the inside back page.

* 12 Enter PIN.

* 13 Press cancel and re-enter correct PIN.

* 14 Enter amount of cash required.

* 15 Check make up in rear view mirror.

* 16 Retrieve cash and receipt.

* 17 Empty handbag again to locate wallet and place cash inside.

* 18 Place receipt in back of checkbook.

* 19 Re-check make-up again.

* 20 Drive forwards 2 feet.

* 21 Reverse back to cash machine.

* 22 Retrieve card.

* 23 Re-empty hand bag, locate card holder, and place card into the slot provided.

* 24 Give appropriate one-fingered hand signal to irate male drivers queuing behind.

* 25 Restart stalled engine and pull off.

* 26 Drive for 2 to 3 miles.

* 27 Release Parking Brake.

20 Comments:

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